AFTER YOU'VE PLACED AN ORDER

WHEN WILL MY ORDER BE PROCESSED?

We want to ensure that you get your items as quickly as possible. When purchasing, please make sure you select the right model, color or any variants as we can only make modifications to your order within 24 hrs after placing your order.

We process orders in between Monday and Friday. Orders will be bound for pick up within 2-3 working days of buying and delivered the next day after the processing day. Please keep in mind that we do not ship on weekends.

Please contact us if you want to receive your tracking code.

ORDER VERIFICATION
An order confirmation will be emailed to you as soon as your purchase has actually been completed.

TRACKING
As the receiver, it will be your sole responsibility to track your order and submit the needed requirements to the custom-made or carrier. If the order has actually been tagged as a return to sender or not successful shipment due to the receiver not being able to follow-up or have not submitted the essential requirements or alert to the carrier, we are not able to process any refund or replacement for totally free and you might need to place the order once again.

SHIPPING
Your local customs workplace may require additional files and time to clear your package, which may delay the approximated delivery time.

Your order may be provided to you by either the local post workplace or a local carrier. Depending on your location, a lot of orders will be delivered by your local post service, so the bundle will be gotten with your regular mail. A notification card might be left by the postal service to encourage on how and where your delivery can be collected if you are not home when the delivery is made.

CANCELLATION/CHANGES
If you require to alter or cancel your order, please call us immediately. We process and ship orders pretty rapidly (we're fast!). As soon as our storage facility has actually processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be canceled.

WILL I BE CHARGED WITH TAXES AND CUSTOM-MADES?
The costs displayed on our site are including tax, which suggests you are not accountable to pay for taxes and tasks when you receive your order. Import taxes, responsibilities and associated custom-made charges will not be charged once your order gets to its final destination. Nevertheless, we are not responsible for delays triggered by the custom-made department. For further information of charges, please contact your local customs workplace.

 

Email: support@sheertrends.com

Phone support: +44 2080990779